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Guests have agreed to rent a private property for good and valuable consideration and hereby covenants and agrees to the following:
DEPOSITS: A valid credit card number and/or deposit is/are required for all reservations. Visa, MasterCard, Discover or Diners Club cards are accepted. There is a $50-200 (property dependent) non-refundable processing fee due at time of booking with the deposit.
RENT: Full rental payment is due 60 days prior to arrival for condos and 90 days prior to arrival for homes. Rent must be paid in US funds by cash, check, money order or credit card. The balance due will be charged to your credit card automatically unless advised otherwise. If your payment is not received by the due date, your reservation will be subject to cancellation.
MINIMUM STAY REQUIREMENTS: Typically, there is a 5-7 night minimum stay for homes and a 3-5 night minimum stay for condos. During the holiday period, there is a 14 night minimum stay for all home bookings and a 7 night minimum stay for all condos.
OCCUPANCY: The number of guests is restricted to the number described. Additional guests must be disclosed and approved. Weddings, receptions, parties or functions are not permitted on the property. Any use of the home for other than strictly family vacation purposes or any non-permitted occupants may result in the termination of this contract and eviction from the premises.
SECURITY DEPOSIT: Guests are responsible for any damage to the rental property caused by you or your party during your stay. You may purchase a Vacation Rental Damage Protection plan designed to cover unintentional damages to the rental unit that occur during your stay provided they are disclosed to management prior to check-out. If purchased, the policy will pay a maximum benefit depending on coverage purchased. Any damages that exceed the limit or are not covered under the plan will be charged to the credit card on file. If, during your stay at one of our rental properties, an insured person causes any damage to real or personal property of the unit as a result of inadvertent acts or omissions, the Insurer will reimburse the Insured for the cost of repair or Actual Cash Value of such property up to a maximum benefit depending on coverage purchased. Certain terms and conditions apply. Full details of the Vacation Rental Damage coverage are contained in the Description of Coverage or Insurance Policy. The Vacation Rental Damage plan can be purchased up to, and including at, check-in. By submitting payment for this plan, you authorize and request CSA Travel Protection and Insurance Services to pay The Parrish Collection Kauai any amount payable under its terms and conditions.
If you chose not to purchase a Vacation Rental Damage Protection plan, a security deposit of $500-$5,000 (property dependent) will be required. Your security deposit will be returned to your credit card after all bills are received, usually within 15 to 20 days after departure. Your security deposit and/or credit card will be charged for any damage, missing items, loss, excessive cleaning or any unpaid rent resulting from your stay, including damage or excessive cleaning required to condo association amenities such as pools, tennis courts, spas, barbeques, etc. This excludes damage to the facilities of The Club at Kukui’ula (“Facilities”) for which any damage caused by you will be charged to your credit card directly by The Club (applicable only to Lodge guests).
TRAVEL INSURANCE: You have been advised to secure travel insurance to protect you against any cancellations that may occur including, but not limited to loss of use of Property due to storms and hurricanes.
CANCELLATIONS: You have the right to cancel with 60 days written notice for condos and 90 days written notice for homes. With timely cancellation notice, all advance funds will be returned less a cancellation fee and the applicable processing fee within 24-48 hours (or more, depending on the credit card used). Cancellation fees are $50 for condos; $100 to $500 for homes (property dependent). During the holiday seasons, the cancellation fee will be from $200 to $500 (property dependent). Bookings made within the cancellation period are non-refundable. Some promotions require full payment at time of booking and are nonrefundable.
If written notice is received less than 60 days for condos or 90 days for homes, all advance funds will be forfeited unless we can re-book your rental dates. No refunds will be given for early departure, as you are responsible for the entire time booked once within the non-cancellation period. Due to the fact that our properties are individually owned, we reserve the right to relocate you in an unforeseen circumstance such as the sale of the unit, a maintenance concern or owner usage, and if necessary, cancel your reservation with 30 days’ notice.
CHECK-IN TIME: Standard times are 3:00 PM for condos and 4:00 PM for homes. Upon availability, early check-in can be guaranteed for an additional 50% of the daily rate + tax.
CHECK-OUT TIME: Standard check-out time is 10:00 AM (Noon for The Lodge at Kukuiula). Late check-out is available at an additional charge of 50% of the daily rate + tax up to 6:00 PM. After 6:00 PM a full day charge will apply.
ACCOMMODATIONS: The information while deemed reliable is not guaranteed. Properties offered for rental are individually and privately owned and reflect the tastes of each owner. Distances to the beach are approximate. Every effort has been made to assure accurate descriptions. Not all accommodations have central air conditioning – please check property description for specific details. Changes in inventory or items and/or decor occur from time to time and such changes will not void or alter the terms of the rental agreement. The Parrish Collection Kauai will not be held responsible for noise or loss of view due to construction or for any amenities which are closed down for maintenance purposes or inoperable conditions. Guests must abide by house rules as provided.
SECURITY OF THE HOME AND RENTAL EQUIPMENT: When you rent a property, you assume full responsibility for it and its contents, as well as your personal property. Always lock the doors and windows when you leave. Lock your automobiles and put away any rental equipment. Any use of rented equipment by the guests is strictly at your own risk, liability and could cause you to incur additional expenses.
TELEPHONE: All properties are equipped with private telephones for your convenience and safety. Guest are responsible for any charges including receiving collect calls. The cost of these calls plus $15 per bill collection fee will apply.
CLEANING: Your property will be expertly cleaned prior to your arrival, and again after your departure. For most properties the standard fee is charged to the guest. Excessive departure cleaning, if necessary, will be deducted from your security deposit or charged to your credit card. Daily maid service or a mid-stay clean is included at some properties. Additional housekeeping services are available upon request for an additional fee.
MAINTENANCE AND REPAIRS: We make every effort to ensure that all equipment within each rental is in working order. In the event of a breakdown, we will strive to repair it as soon as possible after being notified of a problem. We cannot guarantee that spas, air conditioners, televisions, appliances, high speed internet access, etc. will not break down during your stay and therefore, no refunds or adjustments will be made for mechanical failure. Furthermore, there will be no refunds or adjustments made for any other unexpected situation beyond our control such as bugs, rodents, roosters, frogs, weather and the like.
LOCK-OUT/LOST KEY POLICY: In the event a guest is locked out of the property during the rental period, the guest may borrow a key by coming to the office. After business hours, guests must call 808.634.8544 for assistance. There is a $50-100 charge for a lost property key or pool key.
MISCELLANEOUS POLICIES, CONDITIONS & WAIVERS:
- All rates subject to Hawaii State Taxes of GET (General Excise Tax) of 4.16% & TAT (Hotel Tax) of 9.25%.
- Guest is not renting the Property for a public purpose that involves admission of the public.
- All properties are designated non-smoking by Hawaii State law and do not allow pets. Violation of this will result in a detoxification charge equal to one night’s rent.
- Rates and amenities are subject to change without notice.
- Upon departure, follow specific instruction on your “arrival letter” for key return.
- High speed Internet service may be available at select properties, however The Parrish Collection Kauai is not responsible for service provider connectivity, technical support, or equipment failure.
- Open fires are prohibited on the property at all times.
- Guest hereby acknowledges that the ocean is inherently dangerous and use can result in serious injury or death.
- Guest acknowledges that lanais and lanai railings are potentially dangerous if improperly used, particularly with regard to children, who may not appreciate the potential risks involved.
- Guest acknowledges that the Property may be equipped with bicycles and/or other sports equipment. Guest acknowledges that using these items may be potentially dangerous if done improperly or by inexperienced persons.
- Lodge at Kukui’ula guests acknowledges that the Property has access, via the Owner’s membership in The Club at Kukui’ula (“The Club”) to various recreational facilities, including, without limitation, a golf course, swimming pool and spa (“Facilities”). Guest acknowledges that the Facilities are potentially dangerous if improperly used, particularly with regard to children, who may not appreciate the potential risks involved. Guest acknowledges that these conditions are readily apparent.
- While Kauai is a safe place, please lock all doors and windows when not in residence and we highly suggest that all windows and doors remained closed and locked whenever possible.
GUEST HEREBY WAIVES AND RELEASES ANY CLAIMS AGAINST OWNER, OWNER’S RENTAL AGENT, THE CLUB AT KUKUI’ULA (LODGE GUESTS ONLY), AND THEIR RESPECTIVE SUCCESSORS, ASSIGNS, EMPLOYEES OR REPRESENTATIVES, OFFICIALLY OR OTHERWISE, FOR ANY INJURIES OR DEATH THAT MAY BE SUSTAINED BY GUEST ON OR NEAR OR ADJACENT TO THE PROPERTY, INCLUDING THE FACILITIES. GUEST AGREES TO USE THE FACILITIES ENTIRELY AT THE GUEST’S OWN INITIATIVE, RISK, AND RESPONSIBILITY. GUEST ASSUMES SOLE RESPONSIBILITY FOR PERSONAL PROPERTY OF GUEST AND THOSE PERSONS CLAIMING UNDER GUEST.
Guest acknowledges and agrees that Guest will be responsible for and will assume the risk for any of Guest’s minor family members, guests, or invitees that use the Facilities. Guest hereby agrees to supervise any children, non-swimmers, individuals with physical or mental deficiencies, and all others using the Facilities and to take full responsibility for their supervision.
Guest agrees to defend, indemnify and hold harmless the Owner, Owner’s rental agents, The Club (Lodge guests only), and their respective successors, assigns, employees or representatives, officially or otherwise, for any damages, costs, expenses, attorneys’ fees, incurred by Owner, Owner’s rental agents, The Club (Lodge guests only), and their respective successors, assigns, employees or representatives due to any claims relating to injuries or death that may be sustained by guests on or near or adjacent to the Facilities during the Rental Term.
This legal instrument may be pleaded as a complete defense to any action or other proceeding, which may be brought, instituted or taken by the undersigned, the undersigned’s family, other Guest invitees or Property users, in breach of this instrument. For Lodge Guests, this is in addition to waivers and agreements given by Guest in favor of The Club. If any provision of this form is declared invalid or unenforceable, the remaining portions of this form shall not be affected thereby and shall be fully enforced.
This Agreement shall be binding upon the heirs, personal representatives, executors, administrators, successors and assigns of the undersigned.